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We can't activate office due to network issues. This is happening on Windows 10 machines, as well as Windows 7 Pro machines. So, the big question is "Why do license verifications / product activations fail?" -What is it that process needs, that my machines aren't doing/providing? And most importantly, how the heck do I fix it!? All other services, devices, etc are working properly on our network. This is the ONLY thing I can point to as not working. (It does not save the file “resetlog.txt” -I wanted to check for the
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So I'm reaching out here, because the $500 it takes to talk to MS doesn't really guarantee any results -and my experience with them does not make me confident that it'll get us answers. I just exhausted support through MS Office 365, and their final word is that this is out of their scope.
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